The Department of Customer Service (a.k.a. ATL311) is the City of Atlanta’s non-emergency customer service center that is responsible for providing Atlanta residents, visitors, and business owners with fast, easy access to information and services.
The total proposed operating budget for Department of Customer Service is $7,973,740. This is an increase of $424,643 (+5.6%) from the previous year. The number of authorized positions (jobs) is proposed to increase from 130 to 131 (+0.8%).
The Atlanta City Council’s Finance/Executive Committee has jurisdiction over the Department of Customer Service.